Terms of service.

 

All quotes are prepared on the listed items and are *subject to the below conditions

Commencement / Completion Dates

*Dates may change due to weather conditions and events. All efforts are made to maintain quoted date but dates may change at late notice.

CANCELLATION

*If customer cancels within 1 week prior to commencement date, your deposits will be forfeited.

DEPOSIT

*Covered in Crete requires a 50% deposit payment prior to commencement of your job.

QUOTATIONS

*If a cost is to arise that is unforeseen and not written on the quotation, this cost is to be covered by the client.

*Any extra square meters that are installed after the quote prior to the job will be charged to the client at the square meter rate, in turn, if the square meters are smaller than what has been quoted, the price will be deducted according to the square meter rate.

SLIP RESISTANT COATINGS

*Whilst slip resistant coating systems applied by Covered in Crete will help to significantly prevent slips and falls they will not completely prevent such incidences from happening. The surfaces may become slippery under certain conditions including but not limited to exposure of weather, greasy or oily conditions. In no event shall Covered In Crete be responsible for injury incurred in a slip or fall. It is the customers responsibility to provide for their own safety and that of their guests and invitees.

By paying your deposit it is assumed you have read and are accepting the above conditions.

COLOUR CHOICE

*Supplied colour charts are to be used as a guide only. Printed versions and computer screens may vary. The colour choice made by the client is final , we will take no responsibility for the incorrect choice made by the client.

*Choice of patterns and colours by clients is not covered under warranty, your choice is final.

EXISTING CRACKS

*Repairing of existing cracking in concrete prior to us resurfacing, is considered something we are doing to “try our best” to make that crack go away. However, we are not in control of the movement of the concrete, nor the ground underneath. These cracks do tend to re-appear later on down the track. We recommend the use of expansion joints,this however will still not prevent underground movement. Covered in Crete will not be responsible for any cracking in the newly resurfaced area that may occur due to substrate movement whether the same crack was repaired during installation or not.

*We do not warranty crack repairs during cover crete installation at all nor do we warranty any chipping that occurs from that cracked area, due to the crack in the first place

*The cost of repairing these sections will be charged directly to the client.

*Crack repair completed prior to resurfacing, along with any defects directly caused by this existing cracking, are not covered under warranty

By paying your deposit it is assumed you have read and are accepting the above conditions.